We are seeking a strategy-driven and organized Operations Lead to join our growing team! As the Operations Lead you will be responsible for enhancing and managing program operation processes to ensure high level of efficiency and productivity. The Operations Lead will play a key role in working with the Executive Director lead the organization through new initiatives and projects.

If you are someone who is goal-oriented, organized and has exceptional skills working in a team, we want to hear from you!

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Oversee the operational goals and manage plans for youth programs and initiatives

  • Create program documentation (i.e. registration forms, outreach emails, permission forms, attendance records) and maintain ongoing documentation processes as program needs evolve or features are added

  • Ensure a high-level of data entry accuracy across key program operations and activities

  • Support the team of program coordinators, monitor workflows, and provide constructive feedback on program planning and activities

  • Assist with preparation of briefing notes, reports, project plans, budgets, presentations etc.

  • Program planning and management support as needed

This job description is intended to be high level/general and will evolve over time based on the direction of the selected candidate.

QUALIFICATIONS

  • Preferred education: Diploma or Bachelor’s degree in a STEM or business field or equivalent experience

  • At least two-years of administrative or operations-related experiences

  • Intermediate to advanced proficiency with Microsoft Office, Google Drive or Dropbox

  • Strong organizational, time management, and communication skills

  • Excellent problem solving skills that enable sound decision making

  • Brings a postive mindset to both internal and external relationships

  • Ability to work both independently and collaboratively in a team work environment

  • Embodies qualities of integrity, credibility and maintains confidentiality

  • Lived or work experience in the Etobicoke community or surrounding areas is an asset

WAGE + COMMITMENT

  • Wage: $30/hour

  • Hours: 10-15 hours/bi-weekly

  • Type: 6-month contract (opportunity for extension)

  • Work Location: Hybrid (Mainly remote, there are may be occasions for this position during program activities and events to be in person.)

Operations Leader

POSITION SUMMARY